We’re getting ready to head to New York for NRF’s BIG Show in just a few short days and excited for what's in store!
Joining us there? Meet us at booth #7021 in the Startup Zone during expo hours. We’ll have a live demo of our thermal sensor and some secret giveaways.
Missing it this year? Stay tuned for post-show highlights on the blog afterwards.
It’s shaping up to be an inspiring time. Retail’s biggest hopes and pain points are clear in a quick glance at the schedule: All things digital transformation; women’s empowerment; tech-enabled everything from workforce management to supply chain; DTC fashion and beauty still leading the clicks-to-bricks charge.
There’s an overwhelming amount of information to take in, so we narrowed it down to our top picks for sessions you absolutely cannot miss.
Key topic: Gathering in-store data
This session answers: Who’s using data well? What impact could data have on my brand?
Modernize retail IT to deliver exceptional customer experiences in the intelligent store
When: Sunday, January 13 4:00pm–4:30pm
Where: Stage 6, EXPO Hall, Level 3
Why we’re going: It’s tough to implement exciting new initiatives in-store if you don’t have the system to support them. We’re eager to take notes on Dell and Home Depot’s best practices.
Key topic: Measuring store performance trends
These sessions answer: How can put my data to work in my stores?
Reimagining the customer journey through the lens of experience
When: Tuesday, January 15, 9:00am-9:30am
Where: Main Stage, Qualtrics Theatre, Level 1
Why we’re going: Rachel Shechtman from STORY and Vibhu Norby of b8ta will chat with Jeff Gennette, CEO of Macy’s, about how they’re capturing customers’ hearts with experiential retail.
Systematic satisfaction! How Sheetz and Rituals routinely delight their customers
When: Monday, January 14, 11:00am–11:30am
Where: Innovation Stage, Level 4
Why we’re going: A convenience store and a luxury perfume brand walk into the same panel to talk about using data to drive better customer experiences — our favorite topic!
From apocalypse to relevance: What draws consumers to physical spaces in the digital age
When: Sunday, January 13, 2:00pm–2:30pm
Where: Feature Stage, Hall E, Level 1
Why we’re going: Store experience design authority Lee Peterson from WD Partners speaks on what makes a high-performing retail space and how you can capitalize on what drives your customers
Key topic: Planning for success in the future
These sessions answer: What’s next for my brand? How can I stay ahead of competitors?
State of retail innovation 2019
When: Sunday, January 13, 9:30am – 10:00am
Where: Innovation Stage, Level 4
Why we’re going: We trust Sucharita Kodali, Forrester Research retail analyst and usually top of every listicle of authoritative retail voices, to give us the best look at tech trends to watch in 2019.
Beyond the buzz: State of retail 2019
When: Monday, January 14, 4:00pm–4:45pm
Where: Main Stage, Qualtrics Theatre, Level 1
Why we’re going: We’d be very remiss to leave out Scott Galloway and Kirsten Green’s conversation, sure to be full of predictions to which we ought to pay rapt attention. These two are prediction machines. You probably want to be early.