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Frequently Asked Questions
Do you offer a free trial?
No. We offer a 30-day money-back guarantee if you are not satisfied with our product.
Can I change my plan later?
Yes. You can upgrade your plan at any time or change it at renewal.
In what type of doorways do the sensors work?
We designed our sensors to operate in indoor conditions for standard doorways that allow frequent ingress and egress. The sensor may be top-mounted on door frames up to 8ft (2.4m) wide and 12ft (3.6m) tall. For more information on doorway compatibility, please visit our Help Center.
How accurate is the sensor?
Dor pairs thermal-imaging technology with machine-learning algorithms that optimize the sensor for any environment. While the sensor accuracy at deployment is typically on par with camera-based solutions, we continuously train our algorithms to improve accuracy and consistency across all your deployments.
I have more questions.
Please contact our sales team by requesting a demo and we’d be happy to answer any of your questions.